| Qualifications and Experience | |
| Qualifications | Essential: · Bachelor degree or equivalent in Supply Chain or Logistics, Commerce, ICT, or a related discipline. · Certification in Project Management · Certified SAFe® Practitioner (can be completed upon engagement).
Desirable: · Qualification(s) in Project Management, Quality Management, Change Management or Training and Assessment. · Experience in Cyber Security. |
| Experience | Essential: · Logistics Leadership / Management. · Team Leadership and Mentoring · Experience providing data analysis to enable strategic outcomes · ASDEFCON or Engineer/ILS Artefact Development. · Experience operating within a Defence Systems Program Office or similar construct. · Complex Stakeholder Engagement. Desirable: · Personnel Management Experience. · Workflow Management Experience · Process Design and Development. · Warehousing / PHS&T Experience. · Software Procurement and Maintenance Experience. |
| Responsibilities | · Work collaboratively with the Business Management Office (BMO), Product Lines, Engineering Support and Cyber Exercise Team (CET) to provide ILS functional services. · Act as the primary conduit between BMO and PST, to monitor and track performance of hardware and software procurement. · Hold regular meetings with all BMO procurement team, Product Teams, Engineering Support and CET. · Uplift ILS documentation to reflect the product baselines, internal supply and support processes. · Problem solve to ensure that ILS tasks are completed effectively in a timely manner, and if needed escalation to Management. · Proactively manage the PST planner board and ensure that it remains current and reflects accurate task status. · Assist the ILS Manager in project logistics planning and sustainment activities in accordance with extant customer policy and procedures. · Assist in the identification of potential improvements and integrate into ILS workflows. · Document ILS Procedures (Standard Operating Procedures (SOPS), Work Instructions (WI), BLIs). · Assist with the creation and facilitation of communication, correspondence and inter and intra team meetings. · Provide the day-to-day technical support, training and advice. · Participate in QMR (Product Management Forum (PMF), CCBs and Material System Reviews (MSRs)) to ensure all ILS engineering requirements are captured for all product design changes. · Undertake Software and Hardware Asset Management duties, as required; including updates to the Configuration Management Database (CMDB) and relevant Asset Management Systems. · Ensure that standard configuration activities such as bulk loads, auditing and validation checks are done on a regular basis. · Provide prompt technical solutions to support staff and identify escalation requirements. · Configure, operate and maintain Microsoft 365 Suite (VERA – SharePoint, Planner). · Conduct and support stakeholder and Vendor Engagement. · Analyse, refine and improve the Interim Support System Capability. · Provide reporting on the Support Portal activity and performance in response to ILS support requests. |
| Security Clearance | · The ability to obtain and maintain an Australian Government Security Vetting Agency (AGSVA) NV1 security clearance or higher. · Must be an Australian citizen or security cleared FVEY citizen. |
- PRIMARY ACCOUNTABILITIES & STANDARDS
| Key Area | Key Goals | Key Accountabilities |
| Communication | Foster a highly collaborative work environment across the team and the broader DCO community | · Acts reasonably, honestly, respectfully, courteously, in good faith, and in a coordinated and effective manner in performing obligations and exercising rights · Demonstrate Integrity, Honesty and Collegiate Behaviours – be willing to challenge accepted dogma and business practices that impede the Mission · Be forthright – have a bias for action and decision · Acts with care and diligence in performing obligations · Performs obligations in a fair and impartial manner that facilitates the achievement of the objectives and is consistent with the best interests of the Commonwealth · Work with the team members to resolve communication, performance or service issues · Liaise with the team members and the broader integrated program team to minimise risks, issues and problems |
| Documentation and Artefacts | Plan, manage and support the timely development of team documentation and artefacts | · Provide Product Management services · Provide drafting and review services necessary for team documentation and artefacts · Build and maintain strong relationships to facilitate effective day to-day interactions with internal and external stakeholders including effective engagement with staff |
| Reporting | Develop, contribute and maintain accurate reports and records
| · Actively monitor and report regularly on the delivery of Product Line responsibilities (documentation and artefacts) · Provide relevant input to standard reports, and develop new reports as required · Ensure currency and accuracy of necessary reports and records · Provide in-time and by exception reporting to support the decision and direction of the PdM · Proactively report risks and opportunities |
| Professionalisation and Development | Foster a highly productive team focused on continual improvement and increased capability | · Provide support, coaching, advice and guidance to team members · Identify and recommend opportunities for professional development of team members · Shares knowledge with team members and the broader DCO community |
| One Team Culture | Adhere to COSPO One Team, One Vision | · Model the One Team Behaviours of collaboration, open communication and trust · Support the Vision – to be a government leader for rapid and agile information capability acquisition and sustainment · Maintain compliance with the Probity Framework |
