Senior Maintenance Manager
22nd June, 2023


Qualifications and Experience

·       Qualification (e.g. Degree, Diploma, Cert IV) in ICT Systems Engineering or related field

·       Certified SAFe® Practitioner (mandatory for all COSPO personnel – can be completed upon engagement)


·       Qualification in any Technical Regulatory Frameworks

·       ITIL certification (desirable)


·       Demonstrated ICT experience

·       Experience in maintenance manager role within ADF

·       Systems Engineering and/or Systems Maintenance experience

·       Strong Defence background

·       High level management and communication skills


·       Agile / DevOps / Scrum experience

·       Demonstrated experience in and understanding of information technology and/or cyber security

Responsibilities·       Actively work with stakeholders to deliver on the technical challenges that arise in the delivery of day to day operations – across multiple systems and streams


·       Manage and task the regional Field Service Representatives (FSR)


·       Development and ongoing improvements of the Maintenance Management System (MMS) and associated policy and procedures


·       Manage and Coordinate establishment of DCR Nodes across all deployed regions in Australia


·       Actively support the Defence Cyber Range Product Manager in managing associated activities for the Defence Cyber Range (DCR)


·       Establish authorised maintenance community with Defence units and ensure Unit Maintenance Managers (UMM) conduct assigned maintenance activities as directed


·       Establish Technical Maintenance Plans (TMP) for all project material systems including routine, system updates and defect/fault activities


·       Manage maintenance logs and report on faults and defects reported by stakeholders


·       Regularly meet with key internal stakeholders to ensure IT needs and service requirements are being met


·       Monitor, manage and resolve IT service tickets

Security Clearance·       The ability to obtain and maintain an Australian Government Security Vetting Agency NV 2 security clearance

·       Must be an Australian citizen

Capability Profile
Skills·       Excellent communication skills; both written and verbal

·       Ability to build and sustain productive and collaborative working relationships

·       Ability to work in a multi-disciplined team environment

·       Strong problem solving and conflict resolution skills

·       Flexible and able to adapt changing business needs

·       Stakeholder management in complex matrixed structures

  • Strong knowledge of engineering concepts
  • A Senior Maintenance Manager is an exciting role will allow you to take ownership of business processes and well as actively contributing to the definition of various projects for future delivery
  • Responsibilities:
    • Expert level knowledge in areas such as infrastructure, system engineering and integration design
    • Work with stakeholders across the business to develop system design solutions to support business outcomes
    • Develop Policy, process and procedure documentation

·       Work with your peers in Cyber Security Operations

You can’t apply as it’s expired.