Must be able to obtain Negative Vetting Level 1. Applicants will be required to obtain a Police Check.

Essential Criteria:

• Knowledge and experience in successfully setting priorities and delivering quality results on time within the provision of business support arrangements and service desk operations.
• Proven ability to communicate effectively whilst responding to stakeholder needs and expectations across a geographically dispersed network.
• Analytical abilities with the ability to obtain accurate conclusions and apply innovative initiatives while contributing to change and business improvement strategies.
• Demonstrated personal integrity whilst achieving results within legislative and policy parameters.

Desirable Criteria: 

• Knowledge and experience in the use of Microsoft Windows, Microsoft Office, Microsoft SCCM, Active Directory, Citrix, ITIL and Remote Access platforms are highly desirable.
• Ability to gain an understanding of law and practice.