Specialist Domestic Violence Support Worker (Relief)
19th June, 2024



Remuneration: ACT MEA Level 4.1


The position provides relief to our current specialist support workers team with support, advocacy and case management services to women and their children to enable them to escape domestic violence and to access safe, secure, and affordable housing. The Specialist Relief Worker will carry out specific tasks as directed by the case workers team.



This is an identified position.


Job Description


The position provides intensive prevention and intervention outreach support for Aboriginal and or Torres Strait Islander women who have not accessed accommodation services with a refuge service but are still living with the impacts of domestic/family violence and child protection issues. The role will utilise case management practices and principles within a feminist, trauma-informed framework.

Selection Criteria

  1. Competence in cultural awareness and understanding of how to work with Aboriginal & Torres Strait Islander Women
  2. Demonstrated understanding of contemporary feminist theory and how that translates to practice support in domestic violence against women and children and homelessness.
  3. Thorough understanding of successful case management practices and outcomes in a homeless or domestic/family violence service.
  4. Well-developed knowledge of the effect of trauma, including inter-generational trauma, dispossession, racism on women and children escaping domestic/family violence and how this interacts with the Child Protection system.
  5. Demonstrated competence in risk assessment and working under minimal supervision in a crisis environment.
  6. Well-developed written and verbal skills and proficiency in basic computer skills.
  7. Demonstrated ability to work collaboratively in a team setting and with a variety of groups and organisations across the ACT community services sector.
  8. Current Driver’s License plus vehicle and Working with Vulnerable People Registration Card (ACT)


  1. Relevant tertiary qualification in human services and/or experience working in women’s services, crisis or community services, social policy, or advocacy.
  2. An understanding of the policy and funding environment regarding housing and homelessness, including the National Affordable Housing Agreement (NAHA), Specialist Housing and Homelessness Services in the ACT and responses to violence against women and children.
  3. Lived experience of domestic violence or homelessness.