About the Role 

Business Analyst to support the downstream delivery. This role sits at the centre of coordination across 30+ technology teams and requires strong engagement across solution design, business stakeholders, and testing functions. The focus is to help drive clarity, alignment, and progress in a fast-paced, time-critical environment.

Key Responsibilities

Coordination and stakeholder alignment

• Act as a central point of coordination across 30+ downstream technology teams
• Work closely with Project Manager, Solution Architects, Designers, and Tech Leads to ensure alignment on design and delivery
• Engage with Business stakeholders to validate requirements, impacts, and priorities
• Facilitate workshops, working groups, and deep-dive sessions to unblock delivery

Requirements and solution support

• Analyse and document business and technical requirements for Westpac Tech systems
• Support solution design discussions, ensuring impacts across downstream systems are understood and captured
• Assist in evaluating solution options (e.g. tactical vs strategic) and articulating trade-offs
• Work with teams to firm up assumptions, dependencies, and scope boundaries

Data analysis and impact assessment

• Support data impact analysis across downstream systems, including data flows and dependencies
• Collaborate with Data Platform and SRDE teams to understand data movement, segregation logic, and impacts
• Identify and document downstream impacts, including commingled data scenarios and process implications  

Risk, dependency and issue management

• Work with tech teams to consolidate impacts and dependencies

Testing and delivery support

• Work with testing teams to ensure clear understanding of requirements, scope, and expected outcomes
• Ensure alignment between design, build, and testing phases

Program reporting and governance

• Provide structured updates on progress, risks, and blockers
• Maintain artefacts such as requirements, impact assessments, and action trackers

Skills/Experience

• Proven experience working as a Business Analyst in large-scale technology or transformation programs
• Strong experience coordinating across multiple technology teams and stakeholders
• Ability to work in complex environments with tight timelines and evolving requirements
• Experience working with Solution Architects and technical delivery teams
• Strong communication and facilitation skills

Desirable

• Experience in data-led programs, particularly data platforms or warehouse environments
• Exposure to SRDE or similar data distribution/data feed systems
• Basic data analysis skills (data flows, transformations, impact assessment)
• Experience in regulatory or separation/divestment programs

Working style

• Comfortable operating in a high-pressure, fast-moving program environment
• Proactive in identifying gaps, risks, and dependencies
• Hands-on and detail-oriented, while able to step back and see end-to-end impacts
• Strong at driving alignment without formal authority

WHO WE ARE 

Kirra Services is a leading provider of IT services and recruitment personnel, headquartered in Canberra, ACT. Award-winning winners of the Seek SARA 2025 Small Recruitment Company of the Year, we partner closely with a range of Federal Government agencies and are continuously seeking talented professionals to join our growing team.  

Kirra Services is proudly SupplyNation Certified and majority Indigenous-owned. We are committed to creating opportunities for all Australians and strongly encourage Aboriginal and Torres Strait Islander candidates to apply for all roles.